Save That Munch
Support
Need a hand? We're happy to help. Email us and we'll get back to you as soon as we can, usually within 1–2 business days.
Contact us
hello@savethatmunch.co.ukFor the fastest help, tell us your account email and, if it's about an order, the vendor and pickup time.
How pickup works
Reserve a Rizq Bag in the app and pay securely by card. When you arrive at the vendor during your pickup window, show the pickup code on your order screen and collect your bag. You'll find your active orders and codes under the Orders tab.
Refunds
Because you're reserving surplus food that's set aside for you, orders can't be cancelled if you simply change your mind. But if a vendor is closed, runs out, or something else goes wrong, contact us at hello@savethatmunch.co.uk and we'll sort out a refund to your original payment method.
Manage or delete your account
You can manage your account from the Profile tab. To permanently delete your account and personal data, go to Profile → Manage account → Delete account. Some records we're legally required to keep (such as transaction records) are retained as described in our Privacy Policy.
Report a problem
Found a bug, or have feedback about a bag or vendor? Email hello@savethatmunch.co.uk with as much detail as you can and we'll look into it.